How to thaw pipes if they are frozen.
1. If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
2. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
3. Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
4. Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
5. Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

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1. Why do my pipes bang or why do I have low pressure?
2. Why does my water smell like kerosene, cat urine or sulfur?
3. My water smells like chlorine/bleach. Are there a lot of chemicals or extra chlorine in the water?
4. Why do my toilets and sinks have black or pink rings or spots on them?
5. Why is my water discolored or muddy looking?
6. Why does my water look milky white?
7. Why do my pipes freeze?
8. How to prevent frozen pipes.
9. How to thaw pipes if they are frozen.
10. What is the hardness of my water?
11. Do you add fluoride to the water?
12. What happens if the sewer backs up? What can you do?
13. How do I tell if my sanitary sewer problem is in my house plumbing or in the public sanitary sewer main?
14. If my sewer backs up, is it my responsibility to pay for it?
15. How can I avoid future backups?
16. Check your cleanout.
17. I think I have a leak, what do I do?
18. I am moving. What is needed to end my water service?
19. I am moving. What is needed to start my water service?
20. Who do I contact about backflow prevention or conservation?
21. How do I know my water is safe to drink?
22. Where does our water come from?